Contact

At Aquathy, we are committed to providing you with premium hydration essentials and exceptional customer service. Whether you have a question about our water bottles, need help tracking your delivery, or want to discuss a bulk order, our dedicated support team is here to assist you.

Please review our quick help guide or reach out to us directly through any of the channels below.

⏱️ Delivery Quick Check

  • Order Handling Time: 1 to 2 business days (Monday – Saturday).

  • Transit Time: 4 to 6 business days (Monday – Saturday).

  • Total Delivery Window: 5 to 8 business days.

  • Tracking information may take 24–48 hours to become active after dispatch. If it has not updated after 48 hours, please contact us.

Get In Touch

We aim to respond to customer enquiries within 1–2 business days during our stated support hours.

  • Business Name: Aquathy

  • Support Email: help@aquathy.store

  • Business Phone: +44 7481 781480

  • Business Hours: 9:00 AM - 5:00 PM (Monday – Saturday)

  • Business Address: The Old Orchard House, Whatley, Frome, Somerset, United Kingdom, BA11 3JU