Payment Policy
At Aquathy, we strive to make your shopping experience safe, secure, and straightforward. We offer a variety of popular and reliable payment options at checkout so you can choose the method that suits you best.
Accepted Payment Methods
We accept the following payment options for all orders within the United Kingdom:
-
Credit/Debit Cards: Visa, Mastercard, American Express (AMEX), and Discover.
-
Digital Wallets: Apple Pay and Google Pay (for fast, one-click checkout on mobile and desktop).
-
Secure Shop Pay: Fast checkout securely powered by Shopify.
All available options will be clearly displayed on our final checkout page before you authorize payment.
🔒 Safe & Secure Checkout
Your financial security is our highest priority. Our store is hosted on the Shopify platform, and all transactions are processed through an encrypted, secure payment gateway.
-
PCI-DSS Compliant: Our checkout system adheres to the highest level of the Payment Card Industry Data Security Standard (PCI-DSS Level 1 compliant).
-
SSL Encryption: We utilize 256-bit Secure Sockets Layer (SSL) technology to encrypt your personal data and credit card details during transmission. Your full card numbers are never stored on our servers and cannot be viewed by our team.
Payment Troubleshooting
If your transaction is declined or fails during checkout, please verify the following:
-
Your billing address matches the address registered to your credit card or bank account.
-
Your card has sufficient funds and is authorized for international or online e-commerce purchases.
-
Your internet connection is secure and stable.
If you continue to experience technical difficulties or have questions regarding a double charge, please contact our support team immediately at help@aquathy.store or call us at +44 7481 781480 so we can resolve it for you right away.